Shipping policy

 

Thank you for shopping with PNWpinay.co. We are a small, independent clothing brand and appreciate your patience and support. Please review our shipping policy below.

Order Processing

  • All orders are processed within 5-7 business days (excluding weekends and holidays).

  • During product launches, limited drops, or holidays, processing times may be slightly longer.

  • You will receive a confirmation email once your order has been placed and a second email with tracking information once your order ships.

Shipping Rates & Delivery Estimates

  • Shipping rates are calculated at checkout based on your location and selected shipping method.

  • Estimated delivery times are in addition to processing times and may vary depending on carrier and destination.

  • Delivery delays can occasionally occur due to weather, carrier issues, or high-volume periods.

Domestic Shipping (United States)

  • We currently ship within the United States.

  • Standard shipping typically takes 5-10 business days after your order has been processed.

International Shipping

  • At this time, international shipping availability may be limited.

  • International customers are responsible for any customs duties, taxes, or fees imposed by their country.

  • Delivery times for international orders vary by destination and carrier.

Tracking Your Order

  • Once your order has shipped, you will receive a tracking number via email.

  • Please allow up to 24 - 48 hours for tracking information to update.

Lost or Delayed Packages

  • PNWpinay.co is not responsible for shipping delays caused by the carrier.

  • If your package is marked as delivered but cannot be found, please contact the carrier directly first.

  • If you need assistance, email us at PNWpinay.co@gmail.com within 7 days of the delivery date.

Incorrect Shipping Address

  • Please ensure your shipping address is correct at checkout.

  • We are not responsible for orders shipped to incorrectly provided addresses.

  • If an order is returned to us due to an incorrect address, additional shipping fees may apply.

Questions

If you have any questions about your order or this shipping policy, please contact us at:

Email: PNWpinay.co@gmail.com

Thank you for supporting PNWpinay.co — rooted in culture, inspired by the outdoors.